The Mom Project in New York, NY
- Industry: Scientific Research - Humanities
- Type: Full Time
- Compensation: $77,920.00 - 127,920.00 / Year*
Company Industry: Technology
Opportunity: The Mom Project is helping to source candidates for the above client who is looking for a UX Researcher
Commitment Level: 40 hours per week, on-site, contract through October 2020
Our Customer is a microblogging and social networking service based in San Francisco, CA with 35 offices around the world. They serve the public conversation and they do so vigorously because they believe that conversation is a force for good in the world. Their teams are passionate about the opportunity to help the world connect, debate, learn, and solve problems. They strongly believe in free expression and think every voice has the power to impact the world! They innovate, experiment, and are always looking for new ways to be better.
We are looking for a Usability Analyst who will be working with the Revenue Research team and who will be focused on developing advertising products that will enhance our customers end-to-end experience on the platform. You re a researcher with a strong, working understanding of qualitative and quantitative research methodologies. You thrive in a rapidly changing environment and enjoy setting your own research goals, managing load and expectations, and delivering actionable research findings and recommendations.
What You ll Do:
Work with Design, Engineering, Product, and Marketing to conduct research at multiple stages of the product development process
Partner with product teams to identify where we should evaluate ideas, concepts, and existing experiences, and assist the team in making critical design decisions affecting the user experience
Develop a research approach, schedule, and detailed plan for each project
Plan, moderate and scribe one-on-one usability sessions to better understand customers motivations, behaviors and needs.
Deliver timely and tangible findings and prioritized recommendations to partners
Balance company goals with user needs
Help product teams more deeply understand our users
You know when to engage with teams across Design, Product, Engineering, and Marketing, what questions to ask, where to probe, and how to implement the most effective research strategies
You thrive in a rapidly changing environment and enjoy setting your own research goals, managing load and expectations, and delivering actionable research findings and recommendations.
2+ years experience conducting both remote and in-person moderated usability research
Experience with a variety of Usability research tools and methods (especially user-centered design processes), and involvement in running a variety of tests
Comfortable interviewing and observing people in a lab environment or remotely
Ability to produce deliverables that are well-written and contain helpful information, providing solid and actionable recommendations
Ability to synthesize lots of information and distill it into meaningful data
Creative thinker with strong people interaction and facilitation skills
Solid organization, project management and planning skills
Detail oriented, with the ability to multitask
Excellent written and verbal communication skills
Should be self-directed with effective time management skills
Proven ability and desire to work effectively as a member of a team
Ability to quickly learn and adapt in a fast-paced, highly interactive environment
Self-starter who is comfortable with minimal day-to-day guidance and independently managing deadlines
Exhibit strong problem solving, analytical, and critical thinking skills with the ability to make sound recommendations and decisions based on observed user behavior and prior experience
Experience working directly with Design, Engineering, Product, and Marketing teams
Familiarity with Ads or Ad Tech is a plus, but not required
Consistently advocates for the user by implementing research that builds empathy across teams to allow for deep understanding of workflows and pain points of the user
BS, MS, or PhD in Human-Computer Interaction, Human Factors, Cognitive Psychology, Sociology, Anthropology, or related field
Hours & Location:
M-F, 40 hours/week. This position is located onsite at our Customer s New York office. There is no remote capability for this role.
Now for the Perks!
Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program
Associated topics: interactive producer, interface, ui designer, ui ux designer, user experience, user interface, ux, ux designer, ux ui designer, wireframing
* Estimated salary
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