UX Designer

Stefanini in Richmond, VA

  • Industry: Information Technology - UX/UI Designer
  • Type: Full Time
Stefanini Group is looking for a UX Designer in VA. The User Experience (UX) Researcher is part of the End User Services organization focused on improving the mobility, collaboration and productivity experience of our Clients workforce. This role will report to the Sr. UX Manager who is part of the Experience Team (User Experience, Technology Adoption and Communications). The UX Researcher serves as an end user advocate who employs a variety of techniques to gather and analyze insights related to end users productivity, collaboration and mobility experiences. This role requires significant collaboration the Digital Workspace product team, UX Strategist and Voice of the End User (VOU) Analysts, along with other various National IT teams (Product teams, Communications, Technology Adoption and Operations) and Local IT and business partners. EducationExperience Experienced Bachelor s Degree or equivalent experience with 3 to 5+ years of relevant work experience in user experience, human computer interaction, psychology, product management, business system analysis or related area. Senior Bachelor s Degree or equivalent experience with 6 to 9+ years of relevant work experience in user experience, human computer interaction, psychology, product management, business system analysis or related area. Knowledge Advanced knowledge pertaining to concepts and principles in functional area. Understanding of human- centered design process and roles (discover, ideate, prototype, test, design, build). Understanding of Understanding of user research methodologies and usability best practices (heuristics, hierarchy, patterns, systems, conventions, accessibility). Communications Excellent organizational and communication skills, creativity, attention to detail, and negotiation skills to interpret results, develop communications and recommend improvements. Able to present information within all settings in a credible, confident and influential manner. Communicates in a concise, direct and purposeful way. Excellent customer service skills and demonstrated ability to interact with anticipated audiences in a courteous, service-oriented manner. Collaboration Highly collaborative with ability to work with diverse audiences to drive end user improvements. Ability to mentor other on user-centered design best practices and processes. Interpersonal Skills A candidate for this position must display a genuine passion for product-centric innovation an ability to work well independently as well as with a team must have a keen and exceptional attention to detail and more importantly, an ability to identify root recommendations inspired by the consumers needs and behaviors. Demonstrating characteristics of Engaged, overall tone is positive Motivated, focus on positive outcomes and Supportive, action in ways-we-can-do-it. Decision Making Works independently on broad assignments or under general directions as to scope or objectives. Makes decisions within established or widely accepted standards. Achieves assignedplanned results by decisions and actions based on professional methods, training, business principles, and practical experience. Risk Management The individual is responsible for understanding and applying risk management discipline in decision making, and contributing to his or her function s risk management. Working Conditions Will require the use of standard office equipment such as computers, phones, photocopiers, etc. Physical Demands Requires some degree of sitting (for prolonged periods of time), standing, lifting carrying, pushing, pulling less than 20 lbs. Employs a variety of user experience techniques, focused on discovery and research that will aid in the development of personas and journey maps, and service and product optimization. Responsible for planning and conducting research at the various stages of the product or service lifecycle. Analyze data and leverage findings to identify opportunities and influence strategies. Demonstrates understanding of end user needs and goals, and identifies user requirements to shape, prioritize and optimize the end user experience. Helps to develop a picture of the end user ecosystem in order to identify opportunities to map productivity, collaboration and endpoint solutions to user and business needs. Supports the creation of visual artifacts (e.g. journey maps, personas) to facilitate decision making and prioritization. Partners with Experience Strategists, business and product teams to identify key experience metrics to baseline, monitor and measure. Establishes research practices, tools and processes to build empathy across product development lifecycle. Contributes to and participates in process improvement and solution discussions and may present outcomes in written and verbal format to senior management. Performs other related duties as assigned.PandoLogic. Category: Technology, Keywords: UX Designer
Associated topics: gui, interactive producer, ui, ui designer, user experience, user interface, ux, ux designer, ux ui designer, wireframing

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