User Experience Architect, MRM//McCann

MRM//McCann in Birmingham, MI

  • Industry: Information Technology - UX/UI Designer
  • Type: Full Time
position filled
We are looking for a mid-level User Experience Architect to solve complex design problems and define elegant solutions for existing client digital product experiences along with new business. The ideal candidate will have experience with experience design processes and be confident presenting their ideas and concepts to internal teams and clients. Additionally, you will have the ability to facilitate design conversations to gather requirements, challenge the status quo to innovate on existing products, use research to inform and validate the design concepts, and collaborate across teams or business lanes to build a shared understanding of the solution. This position is based out of the Birmingham office with infrequent needs for travel.

User Experience Architects report to an Associate Director of User Experience, and are responsible for competitive customer analysis, sketches/concepts, interface design, and documentation that supports elegantly simple user experiences that put our clients customers at the center.

Your day @ MRM//McCann.

Design starts with a conversation.

As a member of the UX team, you will be researching competitors, benchmarking, sketching concepts on a whiteboard or paper with members of your project team, and creating prototypes for user research. As you sink your teeth into your projects, you'll find yourself heads down in the weeds at your desk or at an open space around the office. Your design experience and instincts enable you to create and define elegant interfaces that establish intuitive and familiar patterns that create a cohesive product experience.

Our expectations are to work collaboratively with the project team including clients and other vendors; gain trust internally and externally using your expertise and communication skills; deliver timely solutions; and build future business by influencing the potential of the brand, project, or program through the perspective of the customer.

Required Professional Design Expertise
  • Solid understanding of user-centered design principles and building subject matter expertise towards the individuals you re designing for.
  • Experience designing digital products and applications for the web.
    • Conduct analysis and formulate problem statements, document requirements and establish solutions that can be built.
    • Ability to justify design decisions to peers/internal teams through reviews and critiques of your solution that consistently present the customer perspective.
  • Demonstrate excellent communication, organization and written skills.
    • Deliver your work professionally, on or before the deadline, every time with some autonomy and limited oversight.
    • Have an ability to manage and prioritize your daily work to be productive and establish a comfortable work/life balance.
  • Prioritize and promote user testing along with the ability to articulate the learning objectives of the study.
    • Must have an awareness of different types testing both qualitative and quantitative including an understanding how to communicate the learnings.
    • Prototyping to conduct quick turn studies that aid in choosing a design direction or validate a concept.
  • Must be a proven team-player and have an ability to earn the trust of clients and colleagues.

Preferred Professional Design Expertise
  • Experience with designing for accessibility standards
  • Experience using and defining design systems for enterprise level solutions
  • Working knowledge of UX design tools:
    • Axure RP
    • Sketch
    • InVision (Prototype, DSM, Studio etc.)
    • Adobe Creative Suite (XD, Photoshop, Illustrator etc.)

  • Degree in User Experience Design, Human Computer Interaction, Human Factors, or related field
  • Preferably 2-5 years of experience in a User Experience role at a digital agency or an enterprise corporation.
Bonus Experience
  • Expertise in designing for Adobe Experience Manager.
  • HTML and CSS coding skills for prototyping.
  • Experience with design guidelines and development on native mobile platforms.

MRM//McCann is a leading customer relationship agency that leverages the power of creativity, the beauty of data, and the magic of technology to nurture, encourage and sustain strong relationships between brands and their customers in turn, creating meaningful experiences for people, while driving business results.

We employ the most innovative talent in the industry to digitally drive the transformation of our clients businesses and provide creative solutions to help brands grow meaningful relationships with people.

Do you excel when working in a team? Are you fascinated by the endless possibilities that technology brings to marketing? Are you ready to transform our world?

If so, you will thrive in our culture based on the Important Things We Believe (I.T.W.B.s):
  • Ideas power everything
  • We re Better Together
  • We ll figure it out
  • Complexity can be managed
  • It only counts if we deliver
  • Technology is magic
MRM//McCann is a leader in Gartner Inc.'s annual "Magic Quadrant for Global Digital Marketing Agencies" report. Gartner Magic Quadrants are based on an exacting methodology where agencies stand out for their strategic services, including business strategy and digital business transformation skills. MRM//McCann is noted for its global vision and strategy, and its use of tools and analytics enabling clients to deliver a measurable business impact as the result of those strategies.


MRM//McCann is an EEO/AA employer and does not discriminate on the basis of race, color, religion, creed, gender, sexual orientation, age, gender identity, marital status, citizenship, disability, genetic information or veteran status or any other basis prohibited by applicable federal, state, or local law. MRM//McCann participates in e-Verify.

If you require reasonable accommodation for any part of the application or hiring process, please submit your request through one of the following methods listed below:
  • a) Dedicated Fax - 917-###-####
  • b) Dedicated E-mail
  • c) US Mail ATTN: Human Resources, 360 W. Maple Birmingham, MI 48009
  • d) Dedicated Phone 248-###-####
NOTE: Disability accommodation requests only.
Associated topics: gui, interactive producer, ui, ui ux designer, user experience, user interface, ux, ux designer, ux ui designer, wireframing

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