UX Content Specialist / Strategist

Compensation

: $49,030.00 - $88,910.00 /year *

Employment Type

: Full-Time

Industry

: Information Technology



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RESPONSIBILITIES:

Kforce has a client in search of a UX Content Specialist/Strategist in Minneapolis, MN. Summary: The content writer/strategist works with Experience Strategy leads and UX team members to identify and meet the content demands for various projects across multiple interactive platforms. We will need someone who will work with a developer, researchers and experience architects designing and testing one set of functionality (Customer Profile - phone numbers, addresses, consent pages, etc.) that will be shared across customer and employee facing channels. It will be a mix of leveraging existing styles in our old and new brands, but working collaboratively with my team to ideate, design, create and test - with some iteration of those designs built in. The cadence will likely be as follows:
  • Day 1: Unpack the requirements (as is, vision for future, competitor evals, all relevant details)
  • Day 2: Ideate
  • Day 3: Bring the ideas back in and define the solution
  • Day 4 and 5: Prototype (partner with dev to build it)
Day 6: Test The person needs to LOVE collaborating with a team and have a great attitude. Key Responsibilities:
  • Work in a cross-channel environment writing for desktop/laptop, mobile devices, ATM, IVR and brick-and-mortar locations
  • Collaborate with UX peers (visual designers, experience architects, researchers and prototypers) to create world-class customer experiences
  • Provide professional-quality content for secure online/mobile banking interfaces, responsive websites, mobile apps, online lead/application forms, marketing pages and other cross-channel websites and user interfaces
  • Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct


Job Requirements:

REQUIREMENTS:

  • Bachelor's degree in English, Journalism, Communications or related field
  • 3 years of professional experience writing for websites, mobile apps, software, or other digital platforms; Transactional
  • Strong interactive writing/editing skills (work samples required)
  • Experience collaborating with large teams using outstanding communication skills
  • Experience successfully executing and balancing multiple projects and tasks
  • Demonstrated ability to write clear, compelling content that adheres to style guidelines and is substantially error-free
  • Attention to detail, especially as it relates to complex customer interactions and compliance-mandated content
  • Experience working with multiple stakeholders in a fast-paced, deadline-driven environment, with proven ability to respond flexibly to changing priorities
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


Associated topics: gui, interactive producer, interface, ui, ui designer, ui ux designer, user experience, user interface, ux ui designer, wireframing * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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