Operations Center Analyst

Employment Type

: Full-Time


: Information Technology

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RESPONSIBILITIES Kforce is seeking an innovative and creative Global Team member Operations Center Analyst for the Client's User Experience Innovation group in the discovery and redesign of digital capability. Responsibilities Collaborate with product managers, business owners and Service Desk Reps Assist with development of business analytics and processes Discovery, build design of new digital capability including conversational UIs and AI REQUIREMENTS Minimum of Associates degree with STEM disciplines and Business background preferred Strong communication skills and the ability to develop and confidently deliver polished presentations Understand Natural Language Processing and AI learning systems Database structures (e.g. SQL, NoSQL) Understand Python and JavaScript. Strong logic and analytical skills Professional writing experience Experience or knowledge of artificial intelligence, speech recognition technologies, or machine learning Experience with speech recognition and CLPNLUNLG systems a plus Understanding of SpeechVoice User InterfaceNatural Language Voice User Interface design a plus Speech recognition software andor telephony experience a plus Ability to work in a global environment Understanding of Record tracking tools (e.g. ServiceNow) a plus Kforce is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Associated topics: gui, interface, ui, ui designer, ui ux designer, user experience, user interface, ux, ux ui designer, wireframing

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