UX Director

Blue Acorn in Charleston, SC

  • Industry: Information Technology - UX/UI Designer
  • Type: Full Time
Company overview

Blue Acorn iCi is the only digital consumer experience company combining analytics, eCommerce, content management, and full-service commerce operations. No other company brings together engineers, data scientists, retail experts, designers and strategists to create seamless, memorable and scalable customer experiences. Through our integrated capabilities and unparalleled expertise, Blue Acorn iCi makes content and commerce more effective for legacy brands and digital natives alike, including Le Creuset, Casper, Food Lion, Charter, Ticketmaster, and Panera. Join our incredible team as we successfully deliver extraordinary digital experiences. We are truly a one of a kind company!

Our need

We are looking for a leader to join our Blue Acorn iCi Creative team! You will be managing a team of UI and UX Designers while also working with clients to oversee the creative and user experience direction on all projects, from new site builds to retainer work. Periodically, you will lead collaborative design workshops with clients that result in creative solutions that fit within the bounds of timeline, budget, and scope. As the UX/Creative Director, you will be the subject matter expert for e-commerce usability best practices and will lead the charge in delivering usable, compelling, and beautiful websites.

Objectives
  • Maintains oversight over all User Experience deliverables
  • Directs multiple projects to completion, defining UX strategy, managing any supplemental UX resources & ensuring the quality and timeliness of all deliverables
  • Defines research methodology & deliverables to ensure they inform project objectives
  • In addition to leadership, should prepared to serve as an executor, comfortable owning strategy or design milestones with no supervision
  • Forms strategic partnerships with clients & elicits constructive feedback; interprets that feedback into solutions
  • Able to contribute to and, in some cases lead, resource & project planning exercises for complex projects with dependencies
  • Able to contribute to, and in some cases lead, sales efforts for UX projects
Measures
  • Knowledge of eCommerce Heuristics (NN, Baymard, etc.)
  • Ability to conduct and supervise user or usability research (usability studies, moderated/unmoderated user tests, surveys, user stories, etc.)
  • Ownership of the UX workshop activity
  • Strong conceptualization ability, strong visual communication ability, drawing skills and sketchbook technique
  • Knowledge of Sketch, Photoshop, Illustrator or similar design tools
  • Exceptional design skills, production value and attention to detail
  • Ability to create wireframes as well as visual design comps
  • Proficient with user interface design patterns and standard UCD methodologies
  • Able to integrate UX into Agile development practices.
  • Must be self-motivated, responsive, and dedicated to customer success.
  • Knowledge of Usability and Information Architecture
  • Organizational, presentation, and communication skills both verbal and written.
  • Demonstrated ability to learn quickly, be a team player, and manage change effectively.
Qualifications
  • 7+ years of experience as a creative director, senior designer or other comparable role
  • Excellent interpersonal skills and presentation skills, including the ability to clearly articulate both design decisions/rationale to a variety of audiences and how those design decisions will directly impact the success of the business/client.
  • Expert proficiency in Sketch, Adobe creative suite (Photoshop, illustrator)
Please provide a portfolio of relevant UI/design projects (please provide a link to your portfolio and PDF version).

Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more! Additional perks vary by location.

Blue Acorn iCi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Blue Acorn iCi complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

California applicants: Please click here for CCPA disclosures.

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Associated topics: gui, interface, ui, ui designer, ui ux designer, user experience, user interface, ux, ux designer, ux ui designer

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