User Experience Designer, Growth

Employment Type

: Full-Time

Industry

: Information Technology



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Barracuda Networks mission is to create and deliver innovative security products that are easy to buy, deploy, and use.

This role is a critical member of a growth team that is responsible for driving customer acquisition and cross-selling, using a live product experience to demonstrate immediate customer value.

As a designer, your role is to design product experiences that are engaging, essential and delightful for our customers.

Responsibilities:
  • Act as a champion of the user, understanding their needs at an empathic level
  • Ideate and iterate on designs that increase customer delight and business metric improvements
  • Drive continuous improvements using test & learn methods, working collaboratively with your growth team
  • Use metrics, user research and user feedback to identify improvement opportunities and confirm results
Experience:
  • Undergraduate degree required, ideally from a related discipline such as design, human factors research
  • 5+ years experience delivering world-class software products to end-user communities
  • Effective at cross-functional collaboration using skills such as negotiation, persuasion and collaboration
  • Track record of driving action from the voice of the customer, using qualitative and quantitative data to develop insights and action plans
  • Highly customer empathetic and data driven mindset
  • Ability to conceive of and use operational metrics as leading indicators of business performance
More about Barracuda Networks

Our Vision:

To build a safer world.

Our Mission:

Create and deliver innovative security products that are easy to buy, deploy, and use.

Our Values:

We live our values every day:
  • Think Customer
  • Drive Innovation
  • Take Ownership
  • Deliver Outcomes
  • Succeed Together

Associated topics: interactive producer, interface, ui, ui designer, ui ux designer, user experience, ux, ux designer, ux ui designer, wireframing

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