Principal UX Researcher - Search


: $80,020.00 - $144,170.00 /year *

Employment Type

: Full-Time


: Scientific Research

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Job DescriptionThe Search Design team invents and simplifies the shopping experience daily. We obsess over customer behavior and data to help us deliver customer innovation on a massive scale. We are building the cornerstone product search experience of modern ecommerce with the goal of changing the way people shop. Our work impacts millions of people daily and is a critical part of Amazon s global business.Our team is growing and we re looking for a passionate Principal User Researcher who leads by doing, loves solving problems at massive scale and brings their best self to work everyday. In this role, you will be responsible for driving and implementing foundational research programs for Amazon Search. You ll work closely with the Head of Research plus Design, PM, and Engineering leaders to deliver impactful research results.What You BringYou have an anything is possible mindset. You re proud of your work, your skills and expertise but you re not cynical or inflexible and you want to be part of something great. You love being part of a highly collaborative and high-energy team with a big strategic vision and the optimism and grit to achieve it. You geek out about helping teams understand and gain empathy for the people they serve. You are deep in psychology, anthropology, or analytics and have a deep understanding of multiple research methods and best practices, but you also have a nimble, creative and pragmatic approach, and you're interested in pushing the boundaries to create something exceptional. You are a passionate, curious researcher with an impressive ability to collaborate with other teams and specializations, and a relentless determination to do what is right for Amazon's customers.What you will doIn this role your core responsibility will be leading a mix of strategic and tactical research activities for Amazon Search. You will create and manage study timelines, deliverables, and reporting to ensure we have the right data to create the best, most customer obsessed, product search on earth. This position is for a hands-on user researcher with end-to-end responsibility for creating, running, and reporting on research activities. You ll also bring your research experience with novel technologies, such as AR/VR and ML/AI, and demonstrable experience with instrumented data gathering techniques (e.g., eye tracking).Basic qualificationsBasic Qualifications 10+ years of proven success leading user research projects and teams with demonstrated business impact An MS or equivalent degree in HCDE, psychology, cognitive science, etc. Strong grasp of quantitative data analysis and data gathering techniques Experience interviewing, hiring, and growing junior researchers Hands-on experience with: lab-based user testing, remote testing, iterative prototype testing, concept testing, ethnographic research, longitudinal research (e.g. diary studies), benchmarking, survey design and usage of multiple methods within a study Exceptional behavioral data-collection and analysis skills, (e.g., designing, conducting, and analyzing all kinds of user data.) The ability to manage ambiguity, work autonomously, and multi-task in a fast paced environment Ability to meet ambitious deadlines and deliver high-quality work on schedule Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization Eagerness to continually learn, grow and improve the craft of research. Demonstrated passion for solving problemsPreferred qualification Preferred Qualifications Phd in Anthropology, Psychology, Cognitive Science, Human Factors, HCDE, etc Retail/E-commerce research experience in a global context
Associated topics: anthropology, arabic, ethicist, ethics, french, legal, linguist, minister, socio cultural, urdu * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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